Returns Policy
Due to hygiene reasons, we are unable to offer exchanges or refunds for change of mind or requests for different styles or sizes. We advise you to review your order thoroughly before finalizing your purchase.
Damages and Faulty Items
In the unlikely event that you receive a damaged or defective item, we want to hear about it and make things right. Please contact us within 48 hours of receiving your order by emailing info@bellanailsau.com with a clear photo of the defect and your order number.
Eligibility for Returns
To be eligible for a return, the following conditions must be met:
- The item must be in the original condition you received it.
- It should be unused and include all toolkit components.
- The item must remain in its original packaging.
- You must provide the receipt or proof of purchase.
Return Process
Refunds will be processed within 14 days of receiving the returned item in its original condition. Please note that we do not accept items returned to us without prior approval.
If you have any further questions or need assistance, please contact us at info@bellanailsau.com We are here to help you through the return process.